FREQUENTLY ASKED QUESTIONS

Find answers to the most frequently asked questions about our open-trainings

Open-Trainings FAQ


How to register for the upcoming training course?

To register to the upcoming training course please choose the most suitable location from our website and fill in the corresponding registration form. Please pay attention, that by clicking the “Enrol” button, you agree to our General Terms and Conditions. After you finish the process we will contact you to proceed with your registration.

In which language is the training course?
In which cities do the trainings take place?
What time does the training start/ end?
Where can I find the agenda of the training course?
I have received a notification that you are still waiting for a minimum number of registrations for the course. Could you please provide me with the exact address of the venue, where the training is taking place?
I have found out that the training I chose is fully booked. But I would like to participate. What should I do in that case?
To apply for visa I need a Letter of Invitation from you. What should I do?
This Saturday I have registered to a Training Course, but did not receive any feedback about my registration, how should I proceed?
Can I book my accommodation and flight tickets through your organisation?
We would like to receive a training on our premises. Is it possible?

Payments FAQ


What is the price of the training course?

Please find all the prices on our website under the following link.

May I pay with my credit card, PayPal or in cash on place?
What is included in the price?
What is Erasmus+ program and how to cover my training expenses?
I have received a pro-forma invoice from you. Could you please send me a final invoice instead of it?
Our organisation does not have a VAT number, will we have to pay the VAT?
I want to pay as a private person, how much is the cost in that case?
Do I have to take any action after having paid the pro-forma invoice, to ensure my participation?

Cancellation FAQ


I want to cancel my participation. How can I do that?

Please note that according to the General Terms & Conditions, the cancellation has to be sent to the following e-mail address: training(at)efmc(dot)eu. If the cancellation is sent up to 30 days before the start of the training: fees will be fully reimbursed. A 100 EUR handling fee will be withheld. From 15 days to 30 days before the start of the course: 50% of the total fee will be reimbursed. No refunds will be made for cancellations made less than 2 weeks before the start of the training or for no-shows. In case a participant will not be able to attend the training, a substitute can be accepted. Training fees are reimbursed in case of cancellation due to force majeure or due to speakers’ preventions.

If the training is cancelled, will the fees be reimbursed?

Your Contact:

Margit Loikmaa
Administrative Manager
(+372) 604 1400
mloikmaa(at)efmc(dot)eu

  • Margit Loikmaa

    Margit Loikmaa